TERMS AND CONDITINONS
Welcome to this website. Before purchasing women's underwear, sleepwear, and related products sold on this website, please carefully read the following terms and policies. By placing an order on this website, you indicate that you have read, understood, and agreed to the following:
1. Products and Services
This website primarily sells women's underwear, sleepwear, and related apparel products. We strive to provide truthful and accurate product descriptions and images; however, due to differences in display devices and lighting conditions, the color of the product may slightly differ from the actual item. Please refer to the actual product received.
2. Orders and Payment
All orders will only be processed after successful payment. We support multiple secure payment methods. Users must ensure that the payment information provided is true and valid. This website reserves the right to suspend or cancel orders with payment failures or abnormal risks.
3. Billing Terms
All products sold on this website are one-time purchases and are not automatically renewed or subscription services.
Users only need to pay once for the ordered items; this website will not automatically deduct payment without the user's authorization; unless specifically marked as "subscription product" or "recurring delivery service" on the page, all products are considered one-time sales; after completing payment, users will receive an order confirmation notification and payment voucher.
4. Shipping Policy
Orders will be shipped as soon as possible after payment confirmation. Delivery time may be delayed due to regional factors, logistics companies, and holidays. Users must ensure that their delivery address and contact information are accurate. Users are responsible for any delivery failures caused by incorrect information.
5. Return and Exchange Policy
Due to the special nature of underwear products, to protect consumer health and hygiene:
Items that have been opened, tried on, or affect resale are generally not eligible for return or exchange;
If there are quality problems with the product or the wrong item was sent, please contact customer service within the specified time after signing for the package; returned or exchanged items must have intact tags, unused packaging, and be unused.
6. User Responsibility
Users must not engage in any illegal, fraudulent, or third-party infringing activities while using this website. If any loss is caused by user behavior, this website reserves the right to pursue legal action.
7. Privacy Protection
We value user privacy. Personal information submitted by users will only be used for order processing, logistics, and customer service, and will not be sold or disclosed to any third party without authorization.
8. Terms Modification
This website reserves the right to update or modify these terms as needed for business operations. The modified terms will take effect immediately upon publication on the website. Continued use of this website constitutes acceptance of the updated terms.
9. Contact Us
If you have any questions about these terms or your order, please contact our customer support team through the website's customer service. We will assist you as soon as possible.